Frequently asked questions.

Explore answers to some of the most frequently asked questions for iQ Cooker and the CHEF iQ App.

Product Information

Directions for cleaning your iQ Cooker can be found here.

You can find the iQ Cooker user guide here.

Find directions on how to customize presets here.

You can purchase additional parts here.

Yes! On your iQ Cooker, select more > settings > scale units (kg/g – lb./oz) then rotate the knob and push to confirm your choice.

The outer casing of the iQ Cooker is made of metal with plastic on the top and bottom, and the lid is made of stainless steel with plastic so that it's easy to hold. The inner pot is aluminum with a ceramic, nonstick coating.

The ease and convenience of using nonstick, especially with pasta, grain, and rice, heavily swayed our decision to start with nonstick. We worked hard to source a ceramic supplier to avoid concerns with PTFE based coatings, and of course, it's also FDA approved and 100% PFOA free.

Pressure cooking always requires at least 1 cup of liquids.

The CHEF iQ App

The app is free to download from the App store or Google Play.

Please make sure you are within close range of your pot and that no other smart phone or tablet devices are already connected to the pot via Bluetooth. To know if another device is connected to the pot via Bluetooth, check the right top corner of the iQ Cooker screen for the Bluetooth icon.

Most of the time this is due to a failed or missing connection. Simply re-link your device to your iQ Cooker to initiate Guided Cooking.

Make sure your iQ Cooker and smart phone or tablet are connected. Once you’re connected you’ll see “set to (name of unit)”. Once the connection is secure, you should be able to proceed with your recipe.

Go to settings to manage notifications and select which notifications you want to receive.

Simply press the heart symbol to save a recipe as one of your favorites. If your app is not saving these selections, check for an update in the app store or restart your app.

We would love to find the perfect way to cook your favorite recipes in the iQ Cooker. Please share your desired cuisine and we’ll pass this information along to our culinary team to potentially be developed for a Guided Cooking recipe.

Most of the time, yes. However, do not cut out any liquid from the recipe, as this can prevent the pot from coming to pressure. In most cases, liquids and solids can be substituted easily to meet dietary needs.