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CHEF iQ Warranty

CHEF iQ ® Warranty  

All CHEF iQ products are backed by a limited 1-year warranty.

Service centers and retail stores do not have the right to alter or change the Terms & Conditions of this warranty. 

What the warranty covers:

CHEF iQ® products are warranted against defects in material and workmanship for a period of 1 year from the date of purchase, when used in accordance with the CHEF iQ User Guide. This warranty requires a proof of purchase made within the USA, Canada, or Mexico*. If the product is damaged, does not work as it should, or is no longer available, a replacement product of equal or lesser value will be sent at the discretion of CHEF iQ Support Team.  We reserve sole discretion whether to require you to return the purchased product to us prior to shipping you a replacement.

This warranty does not cover:

  • Misuse
    Damage that occurs from neglectful or improper use of products; damage that occurs as a result of usage with incompatible voltage. See Safety Instructions for information on proper use.
  • Poor Maintenance

General lack of proper care. See Cleaning & Maintenance Instructions for information on proper maintenance.

  • Commercial Use
    Damage that occurs from commercial use.
  • Altered Products
    Damage that occurs from alterations or modifications by any entity other than CHEF iQ®; removal of rating label.
  • Catastrophic Events

Damage that occurs from fire, floods or natural disasters.

  • Loss of Interest

Claims of loss of interest or enjoyment. 

*By connecting your CHEF iQ product to the CHEF iQ app, your 1-year + 3 months warranty will activate. This connection will serve as a proof of purchase. In such cases where there is no connection, CHEF iQ requires a proof or purchase to include receipt, order confirmation, etc. at the discretion of the CHEF iQ Support Team.

How do I activate my warranty?

 All CHEF iQ products are backed by a 1-year limited warranty. 

Extended Warranty:

To extend your warranty by an additional 3 months, follow the steps below:

  1. Download the CHEF iQ app from the App Store or Google Play.
  2. Connect your CHEF iQ product to the app
  3. Your warranty will be extended for an additional 3 months. 

Have a question?  

Please reach out to us at chefiq.com/support

Need more help?

We’re here for you! Contact us at support@chefiq.com or (888) 593-1701.

OTHER LIMITATIONS: ALL WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS, IMPLIED AND STATUTORY, ARE HEREBY DISCLAIMED. ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED, PROVIDED THAT IF ANY IMPLIED WARRANTIES OF ANY KIND IS REQUIRED BY ANY JURISDICTION, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, THE DURATION OF SUCH IMPOSED IMPLIED WARRANTY IS LIMITED TO ONE (1) YEAR. THIS WARRANTY DOES NOT COVER, AND CHEF iQ® SHALL NOT BE LIABLE, FOR INCIDENTAL, INDIRECT, SPECIAL OR CONSEQUENTIAL DAMAGES, INCLUDING WITHOUT LIMITATION, DAMAGE TO, OR LOSS OF USE OF THE PRODUCT, OR LOST SALES OR PROFITS OR DELAY OR FAILURE TO PREFORM THIS WARRANTY OBLIGATION. THE REMEDIES PROVIDED HEREIN ARE THE EXCLUSIVE REMEDIES UNDER THIS WARRANTY, WHETHER BASED ON CONTRACT, TORT OR OTHERWISE.

This Warranty gives you specific legal rights, and you may also have other rights that vary from state to state or Province to Province. Some states or Provinces do not allow the exclusions or limitations set forth in this Warranty, so the above limitations or exclusions may not apply to you depending on the jurisdiction of purchase.

CHEF iQ® is a registered trademark of RJ BRANDS, LLC.